Isabella Brusati & Associates
Website: https://isabellabrusati.com
Last updated: 16 October 2026
1. Who We Are
This website is operated by Isabella Brusati, trading as Isabella Brusati & Associates, an independent executive coaching and change management advisory practice based in Italy.
For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Isabella Brusati is the Data Controller.
Contact: info@isabellabrusati.com
2. Personal Data We Collect
We may collect and process the following personal information:
Information you provide directly: Your name, email address, organisation and any information you voluntarily include when contacting us or subscribing to our newsletter.
Newsletter information: Your email address, subscription preferences, consent and confirmation records, and information relating to newsletter delivery and engagement, where provided by our email marketing platform.
Technical information: Information necessary to operate and secure the website, which may include IP addresses, browser information, access times and server logs.
We do not intentionally request sensitive personal data through this website. Please avoid including sensitive information in contact enquiries.
3. How We Use Your Information
We process personal data for the following purposes:
Responding to enquiries: To respond to requests for information about our services and communicate with prospective clients.
Newsletter communications: To send articles, professional insights and updates about transformation leadership, organisational change and executive coaching, where you have subscribed.
Website operation and security: To maintain the website, investigate technical problems, prevent misuse and protect our services.
Legal obligations: To comply with applicable legal and regulatory requirements.
4. Legal Bases for Processing
We rely on the following legal bases under Article 6 of the GDPR:
- Consent (Article 6(1)(a)): For sending newsletter communications to subscribers.
- Pre-contractual measures (Article 6(1)(b)): Where processing is necessary to respond to requests concerning potential professional engagements.
- Legitimate interests (Article 6(1)(f)): For appropriate website security, maintenance and administration, subject to balancing these interests against individuals’ rights.
- Legal obligations (Article 6(1)(c)): Where processing is required by applicable law.
5. Newsletter Subscriptions
Our newsletter, The Leadership Behind Transformation, provides perspectives on transformation leadership, organisational change and related professional topics.
Newsletter subscriptions are collected through forms provided by Bloom and managed using MailerLite.
We use a double opt-in process, meaning subscribers are asked to confirm their email address before their subscription becomes active.
You may withdraw your consent and unsubscribe at any time using the unsubscribe link included in our emails or by contacting info@isabellabrusati.com.
We do not automatically subscribe individuals who contact us through the website.
6. Contact Enquiries
If you contact us through our website, we use the information you provide to respond to your enquiry and, where relevant, discuss a potential professional engagement.
We do not use contact enquiries to add individuals to our newsletter without their separate consent.
7. Service Providers
We use third-party services to operate our website and manage communications.
These include:
Krystal Hosting: Website hosting and related infrastructure.
WordPress, Divi and Bloom: Website publishing, design and newsletter form functionality.
MailerLite: Newsletter subscription management, email delivery and related subscriber administration.
These services may process personal data as necessary to provide their functions. Their specific roles, processing locations and contractual safeguards should be verified against the services and configurations in use.
8. International Data Transfers
Some service providers may process or access personal data outside the European Economic Area.
Where international transfers occur, we seek to ensure that they are subject to an applicable legal transfer mechanism and appropriate safeguards, such as an adequacy decision or Standard Contractual Clauses, as required by the GDPR.
Further information about relevant safeguards can be requested using the contact details above.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Newsletter subscription information is generally retained while a subscription remains active. We may retain limited records where necessary to demonstrate consent or manage unsubscribe requests.
Contact enquiries are retained for an appropriate period based on their nature, any resulting professional relationship and applicable legal requirements.
Technical records are retained according to operational and security needs and applicable hosting arrangements.
Specific retention periods will be established and documented before this policy is published.
10. Cookies and Similar Technologies
Our website may use cookies or similar technologies necessary for website operation, security and functionality.
We do not currently plan to use Google Analytics or other optional visitor analytics tools.
Before publication, we will review the cookies and external services actually used by the website. Any non-essential cookies or tracking technologies that require prior consent will be managed accordingly.
11. Your Rights
Under the GDPR, you may have the right to:
- Access personal data held about you.
- Request correction of inaccurate personal data.
- Request deletion of your personal data.
- Request restriction of processing.
- Object to processing in certain circumstances.
- Request data portability where applicable.
- Withdraw consent at any time, without affecting processing previously carried out lawfully.
To exercise these rights, contact info@isabellabrusati.com.
You also have the right to lodge a complaint with a competent supervisory authority. In Italy, this is the Garante per la protezione dei dati personali (https://www.garanteprivacy.it).
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, data processing activities or applicable legal requirements.
The date at the beginning of this policy indicates when it was last updated.
13. Contact
For questions about this Privacy Policy or how your personal data is processed, please contact:
Isabella Brusati
Trading as Isabella Brusati & Associates
Italy
Email: info@isabellabrusati.com