YOUR PROGRAM IS FAILING. I FIX THAT.

The problem

Technology is rarely the reason it fails

After 20+ years delivering large-scale technology programmes across EMEA, I have seen the same four failure points appear in every struggling programme - regardless of the SI, the budget, or the technology.

Sponsor in name only

The executive is named but not activated. No visible commitment, no behavioural change, no consequence.

Resistance without a diagnosis

Resistance is real but unnamed. The programme treats symptoms - workshops, comms - while the root cause grows.

Change resource that delivers, not moves

The SI change team produces documents. The organisation does not move. Nobody has authority to call this out.

No adoption architecture at the start

Change was not built into the programme design. It was added later, when the damage was already done.

Track record

The numbers that matter to a SteerCo

20+

Years EMEA transformation leadership

47%

Resistance reduction in 6 months

EUR 60M+

Programme value managed

Countries, one programme

Case · Consumer goods · SAP S/4HANA · EMEA

A EUR 60M SAP S/4HANA programme. Twelve countries. Eight months from go-live. Resistance sat at 74% across the manager population. The SI change team had produced every deliverable on schedule - training materials, communications plans, readiness assessments - and the organisation had not moved.

The problem was not the methodology. Three of the four adoption failure points were active simultaneously: the executive sponsor was named but not visible, middle managers had not been given a clear mandate, and the change resource had no authority to escalate what it was seeing.

Within six months: resistance reduced by 47%. The sponsor active at every SteerCo. Manager capability workshops delivered across all twelve countries. The programme went live on schedule.